Refund Policy

Last updated: October 30, 2026

We want you to be satisfied with FutureProof Me. If you're not, we offer a 30-day money-back guarantee.

Eligibility

You may request a full refund within 30 days of your original purchase date for any one-time purchase or the initial term of a subscription. For subscription renewals, contact us within 30 days of the renewal charge to request a refund of that renewal.

How to Request a Refund

Refunds for new purchases are handled through Paddle, our merchant of record. For purchases made previously through Stripe, refunds remain with Stripe. To request a refund:

• Email info@performancepointllc.com with the email address used at checkout and your order or receipt number; or
• Reply to your purchase receipt, which is sent automatically after every payment.

We respond to refund requests within two business days.

Refunds are returned to the original payment method. Processing typically takes 5–10 business days depending on your bank or card issuer.

Cancellations

You can cancel a subscription at any time from the Billing page in your account, which opens our secure customer portal. Cancellations take effect at the end of your current billing period; you keep access until then.

Contact

Questions about refunds? Email info@performancepointllc.com.